Data Protection Policy

1777fb Privacy Policy

Your personal information is of the highest importance to us. Read this policy to learn in detail how 1777fb collects, uses, and keeps your information secure.

Last Updated: January 2026

Introduction

1777fb is a trusted online gaming and betting platform in Bangladesh. We give the highest priority to the privacy of our users. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information — when you use our website, app, or services.

By creating an account or using our services on this platform, you agree to the terms of this Privacy Policy. Our services are intended only for those aged 21 or above.

Important: Please read this policy carefully. We reserve the right to change this policy at any time, and changes will take effect once published on the website. We encourage you to check this page regularly.

1. What Information We Collect

1777fb collects various types of information in order to provide you with services. Information is collected under the categories listed below:

Personal Identity Information

Information collected for account creation and identity verification:

  • Full name
  • Date of birth
  • National ID card or passport details
  • Email address
  • Mobile number
  • Residential address

Financial Information

Information collected for processing transactions and ensuring financial security:

  • bKash, Nagad, or Rocket account number
  • Deposit and withdrawal history
  • Transaction date and amount
  • Bank account details (where applicable)
  • Anti-money laundering (AML) related information

Technical and Usage Information

Information collected automatically to improve service quality and security:

  • IP address
  • Browser and device type
  • Operating system
  • Login time and location
  • Browsing behaviour on the site
  • Cookie and session data

Gaming Activity Information

Information collected to improve services and ensure responsible gaming:

  • Type and duration of games played
  • Betting history
  • Amount won and lost
  • Self-exclusion or limit-setting information
  • Records of communication with customer support

2. How We Use Your Information

1777fb uses the information collected only for the following legitimate and transparent purposes. We never sell your information to third parties without your permission.

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Account Management: To complete your registration, login, and account verification (KYC) process.
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Financial Transaction Processing: To manage deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳500.
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Security and Fraud Prevention: To protect your account and our platform from cyber attacks, fraud, and unauthorised access.
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Customer Service: To resolve your issues and questions via 24/7 live chat and email.
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Bonuses and Promotions: To provide you with a 200% welcome bonus and other offers based on your eligibility.
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Service Improvement: Using analytical data to improve the platform's performance, security, and user experience.
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Legal Obligations: To comply with applicable laws, regulations, and instructions from regulatory authorities, such as anti-money laundering (AML) and know-your-customer (KYC) rules.
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Responsible Gaming: Monitoring gaming behaviour to identify gambling addiction and keep users safe.

4. Sharing Information with Third Parties

1777fb never sells your personal information to third parties. However, limited information may be shared with trusted partners in certain circumstances:

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Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. These providers follow their own privacy policies.
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Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive limited information necessary to operate games.
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Legal Authorities: Information may be provided in accordance with court orders, legal obligations, or government directives.
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Identity Verification Services: Information may be shared with identity verification organisations as necessary to comply with KYC and AML regulations.
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Security Services: Certain technology partners may receive relevant data to ensure fraud detection and cybersecurity.

Before sharing information with any third party, we ensure that they comply with our privacy standards and are committed to keeping your information secure.

5. Data Security Measures

1777fb applies industry-standard security measures to keep your information secure. Our safe and reliable platform employs the following technical and organisational measures:

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SSL Encryption

All data transfers between you and our servers are encrypted using SSL/TLS technology.

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Encrypted Storage

All information stored in our databases is kept in encrypted form — including passwords.

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Two-Factor Authentication

An additional verification layer is applied to account logins and financial transactions.

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24/7 Monitoring

Continuous system monitoring to detect unusual activity and suspicious access.

While we are committed to ensuring the highest level of security, no online method is 100% secure. We therefore advise you to keep your login credentials private and use strong passwords.

6. Data Retention Period

1777fb retains your personal information only for as long as necessary to fulfil the relevant purpose. The retention policy for different types of information is described below:

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Account Information: Retained for as long as the account remains active. After the account is closed or deleted, it may be retained for a specified period in accordance with legal obligations.
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Financial Transaction Records: Must be retained for the period specified under financial and tax legislation.
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KYC and Identity Verification Information: Retention for the period specified under anti-money laundering law is mandatory.
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Gaming Logs and Activity: Retained for a specified period for the purpose of service improvement and dispute resolution.
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Support Communications: Retained for as long as necessary to ensure customer service quality and resolve disputes.

Once the need for retention has ended, we securely delete or anonymise your information.

7. Your Data Rights

As a user of 1777fb, you have the following rights over your personal information. Contact us to exercise these rights:

1

Right to Access

You can find out at any time what information we hold about you and how it is being used.

2

Right to Rectification

If your information contains any errors or is incomplete, you can request that it be corrected.

3

Right to Erasure

In certain circumstances you can request that your information be deleted, provided there are no legal obligations preventing this.

4

Right to Object to Processing

You have the right to object to the use of your information for specific purposes.

5

Right to Data Portability

You can request to receive the information you have provided in a structured, commonly usable format.

6

Right to Withdraw Consent

For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise the above rights, email [email protected] or contact us via our 24/7 live chat. We will process your request within a reasonable time.

8. Protection of Minors

All services of 1777fb are for those aged 21 or above only. We do not knowingly collect information from any minor (anyone under the age of 21).

  • Age verification is mandatory when creating an account.
  • If we learn that a minor has created an account, we will immediately close that account and delete the collected information.
  • If you suspect your child has created an account on our platform, contact us immediately at [email protected].
  • We encourage parents to monitor their children's internet usage.

For more information on responsible gaming, please visit our Responsible Gaming page.

9. Changes to the Privacy Policy

1777fb reserves the right to update or change this privacy policy at any time. In the event of changes, the following process will be followed:

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The time of the change will be indicated by updating the "Last Updated" date at the top of this page.
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For significant changes, a notification may be sent to the registered email address.
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Continued use of the platform after changes have been made will be considered your acceptance of the revised policy.
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It is recommended that you visit this page regularly to stay up to date.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to assist you.

Live Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat to serve you.

Service Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

Email Contact

For privacy-related requests, data deletion, or corrections, please email us:

[email protected]

For more information, visit our FAQ page or go to the About Us page. We place the highest importance on your privacy and are committed to resolving any concerns promptly.